Empire Moving and Storage Inc.

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Opinions

• Justine

  Mar, 11 2018
  ★ ☆ ☆ ☆ ☆
  If I could give zero stars I would. This place is disgraceful and outrageous. They have hundreds of dollars worth of hidden fees, they never answer the phone or return messages and they arrive late. They did not give me a pick-up date until the day before, and then showed up two days late anyway, with no notice until an hour before. I called a couple times each day they were late and got no answer and no one communicated anything with me. As for delivery, I have now been waiting two weeks to get a delivery date and no one can seem to even give me an estimated date. The truck driver insisted the office had to give it to me. After calling every day for 6 days, I finally got a hold of someone at the office (they never returned any of my calls even though I left voicemails) and she said the driver had to give me a date. Now the driver is not answering or returning my calls. Don't EVER use this company.

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