Dream Merchant

Images of Dream Merchant

Opinions

• Neil Slade

  Jul, 22 2018
  ★ ★ ★ ★ ★
  We shopped all the mattress places, a couple of Mattress Firm storefronts, Urban Mattress, and this place. I had bought a futon from them years ago, which was fine. Our namebrand Serta mattress from a big name place gave out after 6 years- sagging like crazy. We tried all the different firm foam beds out there, and went here last. I'm guessing from what we saw, learned and tried, there's little if any difference between manufacturers, and I'd be willing to bet the ALL source from the same foam factories, and stick their name on it. The bed we picked at Dream merchant would have cost us five times as much elsewhere, top of the line (cooling ventilated gel top, solid foam 5 layer construction, queen): Under $1000 here and brand new bed, delivered. $3K to -$4 K elsewhere. Every bit as comfortable, if not more. No high pressure sales here either- he showed us the beds, and left us alone. No promise of "I'll give you a deal if you buy today". No cheapo "extras" to "sweeten the deal". Just the best price on a top notch bed. Why are they so much cheaper? No expensive running ads on TV, they own the building, and have been there for over 40 years (my neighborhood, so I know.), no corporate CEO raking in millions a year. This is my my second bed purchase now from them in 20 years, and I feel like I did the smartest thing. This is NOT an advertisement, this is my honest personal opinion. I don't know why FOAM anything should cost thousands of dollars anywhere- it shouldn't. Foam just is that expensive a material. This seem honest and right, and I'm sure they still made a bundle on this bed. I do see the negative reviews here, but that wasn't our experience, and wasn't previous.
• michael fleming

  Jul, 01 2018
  ★ ☆ ☆ ☆ ☆
  Dream Metchant is a Nightmare. Over promise, under deliver, and don’t honor warranties.
  No show no call on two separate promised delivery dates. Stayed home waiting and nothing. Finally delivered a month after purchase date and furniture fell apart five weeks later. Told it was not covered under warranty. Never call back as promised, blame drivers and me for issues. No customer service or a care in the world except for your money. Steer clear of this joke of a business. Les & Diane ate the worse and the sales guy (Chris?) is the one who blames all but their terrible business.

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