ReplaceALens

Images of ReplaceALens

Opinions

• serdo alex

  Nov, 16 2018
  ★ ☆ ☆ ☆ ☆
  Very unsatisfied. Would not recommend. I saw good reviews that’s why I gave them a try but it was a horrible experience. It took 21 days to even hear from them, I had to call and ask them why my glasses were taking too long. Once I received my glasses, they were very bad. I can not use them for reading at all. I called and they told me they can fix it if I give them a previous prescription from 2 years ago which I obviously don’t have. I was going on a trip so I was stuck with these glasses and am very upset that I wasted so much money and costumer service didn’t help make the situation better.
• michael ian

  Dec, 02 2017
  ★ ★ ★ ★ ★
  I had a previous experience at a big box retailer that was far from great. My prescription was incorrect, my frames broke and had to be repaired by a third party, and the coating was defective. Coming to ReplaceALens was such a wonderful experience. They were friendly and helpful. Dr French's exam was thorough and he discussed what was causing my eye problems and what to expect from my new glasses.
  
  Chris W was the optician that helped me with my frames and the cost. He never once pressured me into purchasing anything I didn't need and explained the cost of each option clearly. He worked with me instead of against me unlike my previous experience. He didn't even laugh when I went ass over tea kettle in the middle of the store!
  
  My final fitting was performed by a young woman who's name I missed. She explained in detail how to care for my glasses so the coating wouldn't fail and was very pleasant and friendly.
  
  This place has fantastic people. Their prices are unbeatable. Their inexpensive frames were still stylish and they had a wide selection. I will go back to them without hesitation and recommend them to every one!

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